What delivery methods do you use?
We employ services of such transportation companies, as DHL, FedEx, TNT, UPS,EMS the indubitable leaders in transportation market with immaculate reputation.
How much does my delivery cost?
We offer worldwide free deliveries shipped by FedEx, UPS, DHL, TNT,EMS. 4-5 business days to ship.
What if my purchase arrives in damaged state?
The chance that your purchase will arrive damaged is very low, as we use special packing materials for safe and careful transportation to ensure secure delivery and prevent possible damages. In case when your purchase does arrive damaged through our fault, we shall exchange your purchase or shall refund its cost. All artworks are send insured, and a transportation company will repair damages, if they occur. Please, contact us to get the details.
What is your Return Policy?
Mqreproductions.com has a 30- Days Money Back Guarantee. If you are not completely satisfied with your art you are welcome to return it for a refund of the purchase price (refund does not include shipping, if applicable).
Why do you sell the paintings unframed?
We let the customer choose the frame to match their decoration. Most of the time, the painting can be framed at local frame shop for a lower price than buying paintings that are framed. The flexibility is yours.
Will their be any import duty or taxes on my painting?
The Harmonized Tariff Schedule of the United States (2000) declares that there is NO import duty on:
1) “Paintings, drawings, and pastels, executed entirely by hand … framed or not framed” (Heading 9701 & Subheading 9701.10.00);
2) “Original engravings, prints and lithographs, framed or not framed” (Subheading 9702.00.00); & “Original sculptures and statuary, in any material” (Subheading 9703.00.00).
In most countries, hand-painted oil on canvas are duty free. Please contact the Customs Service in your country directly as policies may vary.
How is a painting packed for delivery?
Every artwork is packed manually in ultra strong materials, applying special technologies, and then, rolled in special tube, carefully transported to its destination.
If you have any questions, please contact us at (Email:info@mqreproductions.com Telephone: (+86)0592 5758545), and we will be happy to help you.